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Are Your Management Practices Pushing Your Security Team to the Brink?

Updated:
November 12, 2024
Written by
Anushika Babu

It’s no secret that cybersecurity teams are under immense pressure. Organizations are reporting a shortage of cybersecurity staff, and resources are stretched thin. But the problem isn’t as simple as headcount. Missteps in management can turn a challenging situation into a bigger issue that can lead to burnout, high turnover, and ultimately, weakened security posture.

Here's some proof: A study shows that 44% of cybersecurity professionals are experiencing excessive stress in their roles. And when that stress boils over into burnout, it doesn’t just impact team morale; your organization is also at risk. Missed vulnerabilities, slow incident response times, and a drop in proactive threat hunting are just a few consequences that can result from a team that’s spread too thin.

So here’s what we’ll do: we will discuss the obvious resourcing issues and zero in on common management mistakes that might be adding more pressure on your team. How does that sound to you?

Why Your Security Teams Are Burning Out (you might be the reason why!)

Whether you want to admit it or not, burnout among security teams is a problem that’s been creeping up on us for a while now. Many teams are stretched too thin. Why? Workloads piling up, not enough staff to share the load, and new threats popping up every day. In fact, a study from 2021 found that 70% of security professionals feel buried under the sheer number of alerts they have to investigate daily. And with all the recent technological advancements, can you imagine how much higher that number is today? That’s a lot of pressure, especially when they barely have time to keep up with training and new skills. It’s not surprising that burnout and turnover are hitting these teams hard.

The Factors Driving Burnout

Being short-staffed and overwhelmed is what comes to mind when you hear that your security teams are burned out. But is it really as simple as that? Actually, the problem might be from how work is structured and managed. While it’s true that security teams face external pressures, internal factors—like how tasks are prioritized, communicated, and supported—add so much burden that we tend to not notice. Here are some other factors driving burnout within security teams:

  1. Lack of Clear Priorities: Are you sure your team knows what their top priorities are? If everything feels like it’s urgent, how can they focus on what truly matters? Without clarity, is your team constantly juggling tasks without a clear direction?

  1. Poor Communication: Are you communicating your expectations clearly, or are there mixed messages that leave your team second-guessing? When was the last time you asked for their feedback and actually listened? Does your team feel like their concerns are heard and valued?

  1. Limited Opportunities for Skill Development: Are you providing enough opportunities for your team to stay up-to-date with new threats and security trends? Or do they feel like they’re constantly playing catch-up without the time or resources to learn? How prepared do you think they feel for the next big challenge?

  1. Recognition and Reward Gaps: When was the last time you recognized a team member’s hard work? Do they know their efforts are valued, or do they feel like their contributions are taken for granted? How much would a simple acknowledgment impact their motivation?

  1. Misaligned Task Allocation: Are your team members working to their strengths, or are they stuck handling tasks that don’t fit their expertise? How often do you assess who’s best suited for each project? Could you be wasting talent and time by not aligning tasks with skills?

How many of these feel uncomfortably familiar? It can be tough to acknowledge when internal dynamics are adding to your team’s challenges, but identifying them is an important first step.

Management Errors That Drain Your Security Team

As security leaders, it’s easy to focus on the challenges that we can see, like the constant influx of new threats and a shortage of qualified staff. But sometimes, the issues that hold your teams’ back are closer to home. Let’s see what are those:

Misaligned priorities are holding your team back.

Are you focusing too much on urgent but non-strategic tasks, like endless audit preparations? When your team spends most of their time on these, it leaves little room for proactive security measures, such as threat hunting or implementing new defensive strategies. The result? Exhausted teams and a reactive security posture that doesn’t do your organization any favors. It’s very important to balance immediate needs with long-term initiatives that strengthen your overall security.

Manual processes are draining your team’s time.

Is your team still spending hours on user provisioning or manually managing access across systems? Without automation solutions like SCIM (System for Cross-domain Identity Management) or SSO (Single Sign-On), these tasks consume valuable time and energy that could be better spent on high-priority issues. Automating these workflows saves time, but above that, they also reduce human error and keep your team focused on more important work.

Outdated training programs are hurting skill retention.

How often do you hear that training sessions are just all for show? When your training programs are outdated or lack structure, they won’t engage your teams and keep them updated on new threats. Eventually, you’re looking at low retention of skills and knowledge. Interactive, real-world-based training—where your team can practice in safe, sandboxed environments—makes a huge difference. It keeps learning relevant and helps your team apply what they learn directly to their roles.

Neglecting automation in security operations

Are your teams spending hours on repetitive tasks that could be automated? Without automation tools integrated into your security operations, like DevSecOps workflows for continuous integration and deployment (CI/CD), you’re missing a huge opportunity. Automation streamlines processes like code scanning, patch management, and vulnerability testing so that your team can focus on more impactful tasks.

Actions You Can Take Today to Strengthen Your Security Team

Even the most talented security professionals will struggle if they don’t have the right support. Making a few strategic adjustments can have a huge positive impact on their efficiency and morale. Here are some of those practical actions:

Shift the focus to proactive security over firefighting.

Instead of solving the issues after it happened, how about focusing on building a proactive security strategy that will address vulnerabilities before they become a problem? You can do this by setting clear, long-term security objectives that align with your organization’s goals, and make sure your team understands these priorities. Give them the space and time to anticipate and address threats before they escalate. Promoting this approach will reduce the daily scramble and allow your team to take pride in their work because they know that they’re making a strategic impact.

Invest in the right tools and training.

You know the drill: your team needs continuous training to keep up with today’s threats. But not just any training—focus on role-specific programs based on what they need and their skill levels. Investing in platforms that offer hands-on labs can make a big difference. These tools provide real-world practice without risking your production environment and ensure that your team remains sharp and confident in their skills. It’s an investment that pays off in better-prepared and more engaged staff.

Take advantage of automation to lighten the load.

If your team is drowning in repetitive tasks, automation can be a game-changer. Implementing tools like SCIM for user provisioning, integrating security into your CI/CD pipelines, and automating vulnerability assessments can significantly reduce the manual workload. This means fewer chances for human error and more time for your team to focus on high-value tasks that require their expertise. The right automation tools can streamline operations and improve overall efficiency, which eventually translates into your team spending more time on what truly matters.

Establish a security-first culture.

If you think about it, a shift in mindset can make all the difference. Prioritizing security from the start, as in integrating DevSecOps principles into every stage of the software development lifecycle, will reduce the burden on your team and strengthen your security posture. Security should be a shared responsibility across departments, not just the security team. When security is integrated into the culture of your organization, what do you think will happen? It becomes a natural part of your workflow. There will be fewer last-minute fire drills, and collaboration between teams will be better.

How AppSecEngineer Can Help

We get it, managing a team with 10,000 members with different time zones can be a pain in the neck. And then, you have to train them, but before that, you have to find the right platform that will make sure that each team member gets what they need. But there’s this one thing that some organizations forget to consider until their teams are already in the middle of training: simplified training management that also provides visibility into the entire learning process. Let’s see what we can do:

Centralized Training Management with the Admin Panel

This goes without saying, but the last thing you need when managing users and training across your organization is a headache. Instead, let’s streamline user and team management, making it easier to focus on strategic security initiatives rather than getting bogged down by manual tasks with the AppSecEngineer Admin Panel. We integrated Single Sign-On (SSO) and SCIM (or even through simple CSV uploads) so you can efficiently create, import, and manage users. And then, ta-da! Less time was spent on manual user provisioning, and more time will be dedicated to other meaningful tasks.

Assign Tailored Learning Paths

How do you build a skilled and capable workforce? Let me give you a clue: the right training for the right people. And we want to help you make sure of that—everyone receiving the training that’s directly relevant to their role. To make sure that each person gets the right content at the right time, you can assign custom learning paths to individuals or teams with our Admin Panel. You can even set start and end dates for courses to make sure that the training schedule fits seamlessly into your overall strategy without your team getting overwhelmed.

Detailed Analytics and Reporting

How would you know that the training is working if you can’t see their progress? But is it enough to just see who’s finishing their training? We took that into consideration as well. The Admin Panel provides real-time insights into who’s engaging with their courses and who might need a bit more support. With detailed analytics, you can see which courses are the most popular, which users are actively participating, and who might be falling behind. These insights will allow you to step in with personalized follow-ups to make sure that no one is getting left behind. Plus, when it comes to preparing for audits or compliance reviews, you can easily download training records in formats like CSV. See? We made it simple to demonstrate compliance and the effectiveness of your training efforts.

Simplified Role-Based Training

Not all training is one-size-fits-all, and we get that. To segment your teams and provide training based on their specific roles—whether it’s secure coding for developers, cloud security for cloud ops, or advanced threat modeling for your security architects—our platform has something for you. Having role-based training within your reach will make sure that each team member is developing the skills that matter most to their day-to-day responsibilities. Additionally, you can identify skill gaps and assign targeted training to address these areas with the platform’s analytics tools. Not only are you getting the most out of your investments, but you’ll also get tangible results from the training itself.

Ease of Use and Scalability

We’re looking at you, those with a globally dispersed team. Training them shouldn’t be THAT complicated. Whether you’re dealing with a small department or a large enterprise, AppSecEngineer’s Admin Panel makes it easy to oversee training activities for teams of any size. For those administrators without technical background? The platform’s user-friendly interface makes managing training programs easy. With simplicity comes scaling training efforts without increasing administrative burden and making sure that your entire workforce remains aligned with the latest security best practices.

So what’s the point of all of these? It’s more than just the courses, it's building a culture of security that will keep your organization ahead of the curve while lifting the weight off the shoulders of your teams. They’re upgrading their skills, your organization is scaling, and you’re not drowning in administrative responsibilities.

Get more done with less stress

You know, at the end of the day, fixing a few simple management mistakes can make a world of difference for your security team. When you streamline processes, set clear priorities, and give your team the right support, you’re not just boosting productivity. You’re actually building a more resilient security posture for your entire organization.

So, what’s next? Take a good look at how you’re currently running things. Where are the bottlenecks? Are your training programs up to date, or are they leaving your team behind? The right tools and training will save you time and headaches down the road. And if you’re looking for a way to make that transition smoother, think about partnering with a platform like AppSecEngineer. Our structured training, automation tools, and hands-on labs can give your team the boost they need—without adding more to your plate.

Because let’s face it: your team deserves the best, and with the right support, they can keep your organization secure and stay ahead of the next challenge.

Source for article
Anushika Babu

Anushika Babu

Marketer, Designer and Mom. Her coffee is never hot enough.

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